Grievance Officer

If something on GameOn has gone wrong for you — a post, a message, a player, a booking or how we handle your data — you can write to our Grievance Officer.

Grievance Officer
Shivam Tiwari
Email
support@gameon-india.com
Phone
+91 87965 44299
Address
KH-126, Bypass Road, Shanti Shivpuri, Ghaziabad, Uttar Pradesh — 201001, India

We acknowledge every complaint within 24 hours and aim to resolve it within 15 days.

How to raise a complaint

  1. Write to the Grievance Officer by email or by post.
  2. Tell us your name and the phone number or email on your GameOn account.
  3. Say what happened and when. Add the booking ID, the match, the post or the person's name if there is one, and a screenshot if you have it.
  4. Tell us what you would like us to do.

To report a post, a message, a player or a match, you can also tap Report on it in the GameOn app. Our team looks at every report.